Dear Customer,

I mean it when I say I hope this message finds you well. This is a busy, unsettling and unprecedented time for us all and I wish you and your families, your employees and businesses the very best of health through this challenging period.

Together, we are playing a part in feeding the world and this must continue. As a valued customer, I’d like to reassure you of the steps Custom Crutches is taking to ensure we keep people safe, and continue to be here for you, your people and your business.

Our commitment to you

• Safety — As always, we will ensure we supply you with products that are safe and top quality. The health of people is of utmost importance and we have put in place steps to mitigate the risk of a COVID-19 infection, including:
  • Isolated the more vulnerable of our people, with others taking up their work where it must be undertaken on site
  • Established isolated working
  • Suspended all business travel
  • Prohibited any visitors to our sites
  • Regular deep cleaning with disinfectants
  • Increased use of masks and more frequent hand washing in line with WHO recommendations
• Supply — All our production operations remain open. We are still able to supply are currently stocked items and any custom requests can still be produced where materials are in stock and available. We are still able to use our couriers for delivery and will do our utmost to ensure your item arrives in a timely manner but the current pandemic may lead to your delivery taking a little bit longer.
• Support — Whilst we are unable to meet with you in person, we continue to provide the customer and technical support you need via email. For any inquiries please email info@customcrutches.co.uk

Stay Safe

David & Louise