Dear Customer,

We will be temporarily closed due to relocating our premises, upgrading our systems and re-stocking with the latest products from Kowsky. As a result we will delay the dispatch of orders placed between the dates of Wednesday 4th March – Sunday 8th March 2026.

We appreciate your understanding and apologise for any inconvenience caused. We would like to reassure you that you can continue to place any website orders as this will secure the stock for that order but we will not be able to ship the goods until Monday 9th March 2026. Any orders placed within this period will automatically have the standard shipping of £4.99 + VAT upgraded to a 24Hr UK Shipping (next working day dispatch) for no extra cost.

We will still continue to process any SideStix orders where possible and where the order form has been fully completed and is accompanied by the required sizing photos now added to the new order form.

Please continue to send any queries to info@customcrutches.co.uk and we will do our best to reply as soon as we can.

Best Regards

Custom Crutches.